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Programs
Program Overview
Preparing for the New Reality Program
Leading in the New Normal
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Excellence in Selling Program
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PSW Consulting

Our Work
Programs
Program Overview
Preparing for the New Reality Program
Leading in the New Normal
Prime Performance Program
Excellence in Selling Program
About
Blog
Let's Talk
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If it were me…

Thoughts, tips and perspectives on everything business

Peter Wilkes
October 6, 2020
Digital, Professional Development

How to Host Better Video Meetings

Peter Wilkes
October 6, 2020
Digital, Professional Development
How to Host Better Video Meetings

A meeting that falls victim to poor planning or technical difficulties can do more harm than good—especially when it comes to efficiency and relationship building. Here are five tips for hosting better video meetings.

Peter Wilkes
September 17, 2020
Digital, Professional Development

7 Business Podcasts You Should be Listening To

Peter Wilkes
September 17, 2020
Digital, Professional Development
7 Business Podcasts You Should be Listening To

Whether you’re working remotely or adjusting to the “new normal” of your workplace, it’s never been a better time to start adding podcasts to your daily routine.

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Peter Wilkes
September 16, 2020
Digital

2020 Digital Marketing Trends

Peter Wilkes
September 16, 2020
Digital
2020 Digital Marketing Trends

As we move into the second half of 2020, here are five digital marketing trends you’ll need to know.

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Peter Wilkes
September 15, 2020
Customer Service, Digital

Online Customer Care: Are You Putting Your Brand Reputation at Risk?

Peter Wilkes
September 15, 2020
Customer Service, Digital
Online Customer Care: Are You Putting Your Brand Reputation at Risk?

People have higher expectations for digital customer service today than they did a year ago. Online customer care is different from the basic customer service that many brands provide without realizing the harm it can cause to their reputation.

Peter Wilkes
March 26, 2020
Management

5 Strategies for Becoming a Strong Manager

Peter Wilkes
March 26, 2020
Management
5 Strategies for Becoming a Strong Manager

Managing a team is no easy task. Here are five practical and proven strategies for strengthening your team that start with you.

Tagged: Training, Team Management, Team Building, Management

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Peter Wilkes
June 4, 2019
Sales, Small Business

How to Build a Sales Team for Your Startup

Peter Wilkes
June 4, 2019
Sales, Small Business
How to Build a Sales Team for Your Startup

From how to attract strong talent to what to look for during the interview process, here’s how you can build a passionate sales team from scratch for your startup.

Tagged: Sales, Hiring, Startup, Small Business

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Peter Wilkes
July 30, 2018
Sales, Customer Service

5 Tips for Preparing for a Customer Call

Peter Wilkes
July 30, 2018
Sales, Customer Service
5 Tips for Preparing for a Customer Call

Whether it’s a five-minute follow up or an hour-long pitch, every customer interaction is an opportunity to strengthen your relationship. Follow these tips to make the most out of your customer call.

Tagged: Customer Service, Clients, Relationship Building

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(780) 668-8183peter@pswconsulting.ca